Guava Child Safety

Guava Child Safety

Date Updated: January 6th, 2025

At Guava, we are unwavering in our dedication to upholding the highest standards of child safety while adhering strictly to all applicable laws and regulations. Our mission is to prevent all forms of abuse, exploitation, and harm to children. The safety, protection, and rights of children are our top priorities. By fostering a secure and supportive environment, we place the well-being of children at the heart of everything we do.

Scope of Application

This policy applies to all users, activities, and content on our platform. It encompasses:

• User-generated content.
• Interactive behaviors.
• Reporting mechanisms.
• Content moderation procedures.

Our goal is to create a safe, inclusive, and respectful community for everyone, with particular emphasis on protecting children and underage individuals through robust safeguards.

Prohibited Content and Behaviors

We enforce a zero-tolerance policy against harmful or illegal activities involving minors. The following are strictly prohibited:

• Exploitation and Abuse:
  • Sexual abuse, child pornography, or any sexually explicit content involving minors.
  • Forced labor, trafficking, or other exploitative practices.
  • Gender-based violence or harassment targeting minors.
• Harmful Exploitation:
  • Practices or content that economically or emotionally exploit children, including manipulative marketing of products or services directed at minors.
• Other Harmful Activities:
  • Any behavior or content that jeopardizes the safety, dignity, or rights of children.

Our Commitment to Action

We are resolute in taking swift and decisive action against any violations of this policy. This includes proactive measures to protect all users, with a specific focus on safeguarding minors.

Key Measures

Strict Age Verification

To safeguard all users, we require accurate age information during registration. For minors, we implement robust protective measures, including:

• Restricting access to specific platform features.
• Providing a safe, age-appropriate online experience tailored to younger users.

Reporting and Response Mechanism

We offer accessible tools for reporting suspicious or harmful content. Our dedicated response team:

• Reviews all reports promptly, with a goal to resolve issues within 24 hours.
• Takes swift and decisive action to protect user safety and well-being.

Collaboration and Case Reporting

We actively work with child protection organizations and law enforcement agencies to address incidents involving:

• Sexual abuse.
• Exploitation.
• Other serious offenses.

This collaboration ensures timely investigations, interventions, and prioritizes the protection of children.

Content Verification Mechanism

All user-generated content (UGC) undergoes a thorough review process that includes:

• Manual Inspections to provide nuanced and comprehensive oversight.
• Advanced Automated Systems to quickly detect and remove harmful materials, including content related to sexual violence, exploitation, or abuse.

Code of Conduct

Our platform enforces a strict code of conduct, which categorically prohibits:

• Any form of sexualized behavior, language, or inappropriate actions involving children.

Violations are addressed immediately, including measures such as notifying relevant authorities to ensure accountability and prevent further harm.

Regular Updates

We continually evaluate and enhance our policies, systems, and practices to maintain the highest standards of child protection. This proactive approach ensures we adapt to emerging challenges and provide a safe environment for all users.

Contact Us

If you encounter content or behavior involving child sexual abuse or exploitation, please report it through the following channels:

• Email: happybuata@gmail.com
• Online Reporting Tool: Use the "Feedback" and "Report" functions available within the app.